What is your cancellation / refund policy?

Some services offer a 30-day membership fee back guarantee; please refer to the Subscription Terms of Service for more information.

You can cancel your membership at any time by contacting membersupportau@fool.com.au.

If you cancel your subscription within 30 days of renewal, you will receive a full refund for the applicable term. Except as expressly stated in the Subscription Terms of Service, after this 30-day period, all fees are non-refundable except as required by Australian Consumer Protection statutes.  Also, under our anti-money laundering procedures, Fool Australia will not issue you a refund totalling more than $5000 in any six-month period without additional verification of your identity. 

Please note: once a subscription is cancelled, you will no longer have access to any of our content, including, without limitation, past recommendations, articles and special reports. You acknowledge and understand that any material you would like to retain must be downloaded or printed before the termination of your subscription. Otherwise, you lose the right to do so. 

For more information, please refer to our terms of service.

Still can't find what you're looking for?

Let us know by emailing our Member Services team at membersupportAU@fool.com.au and someone will get back to you.