What is your cancellation / refund policy?

Share Advisor and Dividend Investor ONLY

You may cancel your membership at any time by contacting membersupportau@fool.com.au. If you cancel your subscription within 30 days of purchase or renewal, you will receive a full refund for the applicable term.  Except as expressly stated in these terms, after this 30-day period, all fees are non-refundable except as required by Australian Consumer Protection statutes. 

All other services

All fees are non-refundable except as required by Australian Consumer Protection statutes.   Accordingly, you agree that your Service fee will be billed automatically at the beginning of each renewal period and except as expressly provided in these terms, any Service fee paid hereunder is non-refundable.  

You may cancel your membership at any time by contacting membersupportau@fool.com.au. If you cancel your subscription within 30 days of renewal, you will receive a full refund for the applicable term.  Except as expressly stated in these terms, after this 30-day period, all fees are non-refundable except as required by Australian Consumer Protection statutes.  Also, under our Anti Money Laundering procedures, Fool Australia will not issue you a refund totalling more than $5000 in any six-month period without additional verification as to your identity. 

Please note: once a subscription is cancelled, you will no longer have access to any of our content including without limitation past recommendations, articles and special reports.   You acknowledge and understand that any material you wish to retain must be downloaded or printed prior to the termination of your subscription. Otherwise, you lose the right to do so. 

For more information please refer to our terms of service.

Still can't find what you're looking for?

Let us know and someone from The Motley Fool will get back to you.

Contact us